Return and Refund Policy

Last updated: August 30, 2022

 

Thank you for shopping at Divine Designs.

If, for any reason, You are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. Reach out to us if you have any questions.

Digital Items are not eligible for returns.

So if we had a session with you for a dream or energy meeting, that will have been already considered delivered via download and completed. They are NON returnable.

Shop Policies

We also do our best to describe all our Vintage items from our finds. However we are human and sometimes, details can be overlooked, so that is why we try and photo as much as we can.

As with all our items these items are pre loved, so they are not in any way new, and may show wear and tear on them. That said, please make sure you do your part and look at ALL the pictures we have on the item.

If there is ANY doubt Please reach out so we may replace that doubt with assurance in that it is EXACTLY what you are wanting!

Please look at all pictures though and if you have ANY questions OR need further pics for clarifying, please contact us below and we will be happy to assist!

AGAIN, Vintage items are NON RETURNABLE – so make sure you love it before you buy it! If there is any doubt before purchase, PLEASE reach out and we will answer any questions or send better pictures if you need further clarification on an item. 

Refunds & Exchanges on Laser Custom Orders

Due to the personalization of our items, both laser custom cut or unique vintage items  we do not offer refunds or returns on these items, including customers in the EU, unless there was an error on our part.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 HOURS without giving any reason for doing so.

 

Conditions for Returns

In order for the Goods to be eligible for a return, there has to be an error that was done on our end. If the order was made wrong we will correct and resend or refund.