Privacy Policy for Divine Designs

At Divine Designs, accessible from https://divinedesigns.us, your privacy is a top priority. This Policy explains the types of information we collect and how we use it.

Consent By using our website, you agree to our Privacy Policy.

Information We Collect

• Personal Information: We may ask for your name, email, phone number, and other details when you contact us or register for an account

How We Use Your Information We use your information to:

• Enhance our website and user experience
• Communicate with you about updates, orders, or promotions
• Prevent fraud

Cookies We use cookies to improve your experience. Cookies store your preferences and help customize our website content.

Advertising We partner with Google to show ads. Google may use cookies to tailor ads based on your browsing. You can opt-out by visiting Google’s Ad Settings.

Your Rights Under CCPA and GDPR, you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Request data transfer

To exercise any of these rights, contact us. We’ll respond within a month.

Children’s Privacy We do not knowingly collect information from children under 13. If you believe your child has provided such information, contact us, and we’ll remove it.

By using our website (https://divinedesigns.us), you agree to abide by the following terms and conditions. If you disagree with any part of these terms, please discontinue use of our site.

1. Using Our Website

Our website is intended for personal, non-commercial use. By accessing or browsing our site, you agree not to:

• Copy, reproduce, distribute, or exploit any content, designs, or images without explicit permission.
• Interfere with the operation of the website through unauthorized means, such as hacking or spamming.

We strive to ensure accuracy but cannot guarantee that all content, including product descriptions and prices, is error-free. We reserve the right to correct any errors or inaccuracies at our discretion.

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2. Custom Orders

We specialize in custom laser engraving and spiritual enhancement products. Please note the following policies for custom orders:

• Final Sales: Custom orders are non-refundable and cannot be exchanged.
• Defects: If there is a defect or error on our part, notify us within 7 days of receipt with proof (e.g., photos). We will correct the issue at no additional cost.
• Approval Process: You are responsible for approving design proofs before production begins. Any errors in approved proofs are the customer’s responsibility.

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3. Intellectual Property

All content on our site, including text, designs, images, and trademarks, is owned by Divine Designs and protected under intellectual property laws. You may not use our content for commercial purposes without prior written consent. Unauthorized use may result in legal action.

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4. Privacy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your personal information. By using our site, you consent to the practices outlined in our Privacy Policy.

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5. User-Generated Content

If you submit reviews, comments, or other content on our website, you:

• Grant us the right to use, reproduce, and share your submissions.
• Agree that your content will not violate any laws, infringe on others’ rights, or contain offensive material.
• Understand that we reserve the right to remove inappropriate content at our discretion.

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6. Linking to Our Website

You may link to our website, provided the link:

• Does not mislead or imply endorsement by Divine Designs without our approval.
• Respects our intellectual property rights.

We reserve the right to request the removal of any link that violates these terms.

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7. Limitation of Liability

While we strive to provide the best products and services, Divine Designs is not liable for:

• Any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
• Technical issues, website downtime, or errors beyond our control.

Use of our website is at your own risk, and liability is limited to the fullest extent permitted by law.

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8. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with the effective date. Continued use of our website signifies your acceptance of any changes.

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9. Governing Law

These terms are governed by the laws of Ohio, USA. By using our website, you agree to resolve any disputes exclusively under these laws.

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10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Website: https://divinedesigns.us
• Email: support@divinedesigns.us
• Business Hours: Monday to Friday, 9 AM – 5 PM (EST)

Thank you for choosing Divine Designs! We appreciate your trust and support.

We take great care in packaging every item to ensure safe and quality shipping. By placing an order with Divine Designs, you acknowledge and agree to the following:

Carriers: All orders are shipped via USPS. Standard orders are dispatched within 3-5 business days. Custom items may require 7-10 business days for processing, unless otherwise notified during peak seasons.

Address Accuracy: Please provide the correct shipping address at the time of order. We are not responsible for packages sent to incorrect addresses provided by the buyer.

Insurance: For high-value items, we strongly recommend purchasing insurance during checkout to protect against loss or damage during transit. Any claims related to lost or damaged items must be filed directly with the carrier.

Transit Time: Delivery times vary and depend on the carrier. Divine Designs is not responsible for delays caused by USPS or other carriers, including international customs.

Responsibility Post-Dispatch: Once an order has been shipped or dropped off with the carrier, it becomes the responsibility of the customer to track the shipment and manage any issues, including customs clearance for international orders. We are unable to intervene in customs processes or delays.

Returns of Undeliverable Packages: If a package is returned to us due to being unclaimed, an invalid address, or similar reasons, the buyer must pay for re-shipment. Refunds are not available for unclaimed or undeliverable packages.

Additional Shipping Charges: If shipping rates increase after your order is placed, any additional costs will be included in the final invoice.

Claims for Damage or Loss: Customers must retain all original packaging and provide proof of damage to file claims with the carrier. We can assist in initiating claims but are not responsible for the outcome. Customers must follow carrier procedures to resolve these claims.

Thank you for shopping at Divine Designs. We are committed to providing high-quality products and ensuring customer satisfaction. If you have any questions or concerns regarding returns or refunds, please contact us directly at support@divinedesigns.us.